The leaders practice effective cross-cultural communication
Respected leaders are able to clearly communicate with individuals, business units, the entire company, and to stakeholders outside the organization. In an increasingly global economy, leaders must recognize and respect different communication traditions and practice cross-cultural communication.
How To Develop Effective Communication
Practicing these behaviors will help leaders increase the effectiveness of their communication:
- Explain everything from organizational goals to specific tasks and objectives in concise language.
- If anyone on the team is unaware of your expectations and falls short of meeting them, you are at fault for failing to express those expectations.
- Communicate these goals and targets frequently so that everyone in the organization knows what you, and they, are working toward.
- Understand the nuances of communicating over the phone, via email, and on social media.
- Identify your strengths and weaknesses for each mode of communication and work to improve where necessary.
- Embrace enthusiasm, confidence, inspiration, and excitement when you communicate. Optimistic leaders show that they believe their organization is working toward a better future, and that they value team members’ contributions to achieve that goal.
- Adapt your communication style to different cultural traditions when necessary. Some cultures expect explicit, specific messages, while others tend to rely on context between the lines. Some cultures also show emotion more readily than others.
- Remember that listening is just as critical to communicating as talking.
- Take the time to hear what others are saying—and make note of what they are not
- Ask follow-up questions if you don’t understand what they are trying to convey.
(Reference: https://www.northeastern.edu/graduate/blog/top-5-leadership-qualities/)
